Upstream of the ethics breach- the financial conduct gap on your risk register

Most risk and compliance teams are set up to spot the things that go bang — breaches, complaints, conduct failures. Far fewer are set up to spot the conditions that cause them.

In this session Carla Hoppe, founder at Wealthbrite, will walk through what the costs and risks to firms really are when personal financial pressure goes unnoticed, using a composite case study drawn from our research and interviews with senior risk and compliance leaders. We’ll work through it together and identify the “off-ramps” — the points where an earlier intervention, a different conversation, or better data could have changed the outcome. From there I’ll share a way to think about the spectrum of intervention, from prevention through to reactive, and why risk teams cannot do this work alone. Finally, we’ll look at why the LSB’s focus on legal ethics makes this an urgent agenda rather than a nice-to-have, and what a proportionate first step looks like for most firms.

What you’ll take away:

• A clearer view of the costs associated with personal financial problems when they show up as firm-level risk — and why it’s currently going undetected
• A practical framework for thinking about intervention across prevention, early warning and response
• Prompts for the cross-functional conversations risk teams need to be having (and with whom) to get ahead of the issues and risks
• An early look at how firms can benchmark their own exposure — more on that on the day